Official Documents

Privacy Policy 100cui – Your Personal Data Protection

We understand that your privacy is not something to be taken lightly. This Privacy Policy transparently explains how 100cui collects, uses, stores, and protects your personal information as a member of our platform.

Last Updated: 1 January 2026 Malaysia SSL 256-Bit Encryption

Why Your Data Is Safe with 100cui

Data protection is not merely a legal obligation for us — it is part of our commitment to every player 100cui.

Industry-Grade Encryption

All personal data and financial transactions on the platform 100cui is protected with SSL 256-bit encryption — the same security technology used by Malaysia's leading banks to safeguard their customers' information.

No Data Sales

Your personal information has never been and will never be sold, rented or shared with advertisers or unrelated third parties. Your data is used solely for platform operations and compliance with applicable laws.

Full Control in Your Hands

As a member 100cui, you have the full right to access, correct, download, and request the deletion of your personal data. All such requests can be submitted through our customer support team.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring. We conduct regular security audits through independent third parties.

Malaysia PDPA Compliance

100cui fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all our data processing practices align with applicable local legal requirements.

Data Breach Notification

Should any security incident involving your data occur, 100cui is committed to notifying you within the timeframe specified under our comprehensive incident response procedures.

1 Introduction and Scope of This Policy

Welcome to the Privacy Policy 100cui. This document clearly and transparently explains how we handle your personal information when you use our online entertainment platform at 100cui.win.

This Privacy Policy applies to all users of the 100cui platform 100cui, including website visitors, registered members, and anyone who interacts with our services via the website, mobile app, or customer support channels. By using our platform, you agree to the data processing practices described in this document.

Important Note: This Privacy Policy should be read in conjunction with Terms and Conditions of ours. Both documents form the foundation of the agreement between you and 100cui.

We take our responsibilities under Malaysia's Personal Data Protection Act 2010 (PDPA) seriously. Any processing of your personal data is carried out on the basis of contractual necessity, legal obligation, legitimate platform interest, or with your explicit consent. We do not process your data for purposes unrelated to platform operations without your consent.

2 Types of Personal Data We Collect

100cui collects various types of information depending on how you interact with our platform. Below is a detailed summary of the data we collect:

Data Category Example Information Collection Methods
Identity Data Full name, date of birth, identity card or passport number Account registration & KYC process
Contact Data Email address, mobile number, residential address Account registration & profile updates
Financial Data Bank account number, bank name, deposit & withdrawal records Financial transactions
Technical Data IP address, device type, web browser, operating system Automatically during platform use
Behavioural Data Game records, wagering activity, and game preferences Automatically during gameplay
Communication Data Customer support chat records, emails, and feedback Interactions with the support team

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as health data or religious beliefs unless directly relevant to the programme Responsible Gaming of ours and provided on your own initiative.

3 How We Use Your Data

Every piece of information we collect has a clear and lawful purpose. 100cui uses your personal data for the following purposes:

  • Account Management: Creating, verifying and maintaining your account on the platform 100cui, including a secure login process using two-factor authentication.
  • Transaction Processing: Processing your deposits, withdrawals and any financial transactions on the platform quickly and accurately.
  • Identity Verification (KYC): Meeting legal compliance obligations including age and identity verification, as well as anti-money laundering (AML) prevention.
  • Customer Support: Helping you resolve any technical issues, account enquiries or complaints submitted to our support team.
  • Platform Security: Detecting and preventing fraud, account abuse and any suspicious activity that could compromise platform security.
  • Service Communications: Sending important notifications relating to your account, terms updates, security alerts and promotional information (subject to your preferences).
  • Platform Improvement: Analysing aggregated usage patterns to improve the user experience, platform performance and game selection.
  • Legal Compliance: Fulfilling all reporting and disclosure obligations required by applicable laws and regulatory authorities.

100cui does not use your data to make automated decisions that negatively affect you without human review. Any significant decisions regarding your account will involve an assessment by our team.

4 Data Sharing and Disclosure

100cui does not sell or rent your personal data to any third party. However, in the course of operating our platform, there are certain situations where your data may be shared with the following parties:

  • Payment Service Providers: Financial institutions, payment processors and digital wallet providers used to process your deposits and withdrawals. All such providers are bound by strict data confidentiality agreements.
  • Game Software Providers: Game development companies that provide slots software, Live Casino, and other games on the platform 100cui. Data shared is limited to what is necessary for technical purposes only.
  • Legal Authority: Law enforcement agencies, courts, or regulatory bodies when required to do so by applicable Malaysian law, court order, or to protect our legal rights.
  • Identity Verification Services: Third-party providers that assist us in carrying out KYC and identity verification processes to ensure platform security and AML regulatory compliance.

In all data sharing scenarios, we ensure that receiving parties have adequate data protection safeguards in place and that data is shared only to the extent necessary for the stated purpose. We do not permit third parties to use your data for their own marketing purposes.

5 Data Security and Protection Measures

Your data security is our top priority 100cui. We continuously invest in the latest security infrastructure to ensure your information is always protected. The security measures we employ include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the latest TLS protocol, ensuring your information cannot be intercepted in transit.
  • Strict Access Control: Only authorised staff with a legitimate need may access your personal data, and all access is recorded and monitored.
  • 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any security threats promptly.
  • Two-Factor Authentication (2FA): Platform 100cui supports two-factor authentication to provide an additional layer of protection for your account.
  • Regular Security Audits: We conduct regular penetration testing and security audits by independent third parties to identify and address any vulnerabilities.
  • Secure Data Backup: Your data is regularly backed up to a secure, encrypted location to ensure recovery is possible in the event of any technical incident.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role — ensure your account password is strong, unique, and not shared with anyone.

6 Use of Cookies and Tracking Technologies

Platform 100cui uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions smoothly, and understand how users interact with our website.

Types of cookies we use:

  • Essential Cookies: These cookies are required for core platform functions such as login, navigation and session security. The platform cannot operate properly without them and they cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform — such as the most frequently visited pages and any error messages encountered — to help us improve site performance.
  • Functional Cookies: Remembering your preferences such as language, display settings and personal preferences to deliver a more personalised experience on your next visit.
  • Analytics Cookies: Used to analyse traffic patterns and usage in aggregate, helping us understand how users interact with the platform and where improvements are needed.

You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect platform functionality and your gaming experience. For more granular control, you can access our cookie management panel through your account settings.

7 Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the internal policies of 100cui 100cui, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data we hold about you. This request will be processed within 14 business days.

Right to Rectification

If any of your data is inaccurate or outdated, you have the right to request an immediate correction. Basic updates can be made directly through your account settings.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations. Each request will be assessed on a case-by-case basis.

Right to Portability

You may request your personal data in a structured, machine-readable format for transfer to another service provider as needed.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time. Such requests will be honoured without question.

Right to Restriction

In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is in progress.

To exercise any of the above rights, please contact our customer support team 100cui via live chat in the app or our official email. We are committed to processing all privacy rights requests within the specified timeframe and with full respect for your privacy.

8 Data Retention Period

100cui does not retain your personal data longer than necessary for the stated purposes. Our retention periods are as follows:

  • Active Account Data: Retained for the duration your account remains active and for the legally required period following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years after the transaction occurs, in line with Malaysia's financial and tax legal requirements.
  • KYC Records and Identity Verification: Retained for 5 years after the business relationship ends, in accordance with anti-money laundering legal requirements.
  • Security and Access Logs: Retained for 2 years for security investigation and audit purposes.
  • Support Communication Records: Retained for 3 years for reference and service quality improvement purposes.
  • Analytics Cookie Data: Retained for 13 months before being automatically deleted or anonymised.

Once the designated retention period has ended, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. This deletion process follows established security procedures to ensure the data cannot be recovered.

9 Protection of Children's Data

Platform 100cui is an entertainment service dedicated exclusively to individuals aged 18 years and above. We do not intentionally collect, store, or process any personal data from children under the age of 18.

If we determine that a child's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate action to delete that data and close the associated account.

Parents or guardians who believe their child may have registered an account on our platform without permission are encouraged to contact our support team 100cui immediately. We will cooperate fully and address the matter with the highest priority.

10 Amendments to This Privacy Policy

100cui reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform operations. All changes will be published on this page along with the new effective date.

For material amendments — that is, changes that significantly affect how we process your personal data — we will provide advance notice via the email registered to your account or via in-app notification at least 14 days before the changes take effect.

Continued use of the platform 100cui after the amendment's effective date will be considered as your acceptance of the updated policy. We encourage you to review this page periodically so you are always aware of how we handle your data.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer team 100cui ready to assist you.

You can reach us through the following methods:

  • Live Chat: Available 24/7 directly in the app or website 100cui for the fastest response.
  • Support Email: [email protected] — we will respond within 2 business days.
  • FAQ Page: Visit FAQ page of ours for answers to the most frequently asked privacy questions.

We are committed to handling every privacy-related enquiry seriously and providing clear, accurate and helpful responses within the stipulated timeframe. Your satisfaction and trust are our top priority.

Your Data Is Safe With Us

Play with Peace of Mind at 100cui

Your privacy and security are fully guaranteed. Register an account 100cui today and enjoy a safe, trusted, and enjoyable online entertainment experience.

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